Important Changes To Zip NZ

After careful consideration, we have made the difficult decision to withdraw from the New Zealand market to focus on continued sustainable growth in Australia and the US. Unfortunately, this means we will no longer be able to continue conversations with your business about a prospective partnership.
What does this mean for you?

- From 17 July 2026, we will no longer be approving new customers. Please remove all Zip ‘Apply Now’ messaging from your checkout, websites and in-store prior to 21st July 2026.
- Up until 16 August 2026, existing customers will be able to make new purchases with their Zip account.
- From 16 August 2026, customers will no longer be able to make new purchases using Zip.
- Please ensure you have removed all Zip branding from your checkout, websites and in-store prior to the 16 August 2026. We fully understand if you want to remove it prior to this date.
- During this wind down process we will continue to process merchant  disbursements as per our normal schedule. In line with our standard terms and conditions, we will continue to accept and process refunds up until 5 October 2026.
- From 12 October 2026, you will no longer have access to the Merchant Portal. To minimise the risk of disruption, we recommend that you download any transaction information you may require from the Merchant portal before 12 October 2026.

This will not impact any Agreement related to Zip Services that you may have with Zip outside of New Zealand.