Process an Authorised Order

Process An Authorised Sale

You can think of an Authorised transaction as being halfway between the customer's account and yours.

The customer has approved the purchase, and they no longer have those funds available in their Zip account. However, it will sit as a pending balance. While the balance is pending, the repayments and interest free period will not commence.

You can leave a transaction as Authorised in the instance of a pre-order, or when delivery is scheduled for a later date.

As a partner, you will receive payment once the transaction is completed.

Processing an Authorised Order

Follow these steps to complete an authorised order: 1. Click the Order Search tile from the homepage of the dashboard and locate the correct order.
  1. Click the ellipsis under the Actions column and click Process Payment .

  2. Click confirm and the sale will finalise. The order will update to completed in the dashboard and the customer will commence repayments on their order.